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Complete Car Review
Complete Car Review
June 01, 2023 / staff
Complete Car Review
June 01, 2023 / staff
Covers wide range of makes and models
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Complete Car works with 3 different administrators and offers 14 comprehensive and customizable plans to protect your vehicle. It operates across the country, has no repair limits, and lets you choose your dealership or mechanic.

The company welcomes almost all makes and models, and provides rapid responses to quote requests. While the company doesn’t provide pricing information online, you can start the process of getting a quote on the website.


  • Unlimited vehicle repairs
  • Choose your dealership or mechanic
  • Towing and roadside assistance built into many plans


  • No pricing information provided

Complete Car Plans

Complete Car offers 14 plans from 3 different administrators: CarGuard, Matrix Warranty Solutions, and Royal.

This table displays the best and most complete plan from each administrator.


Matrix Exclusionary (best for wear and tear)

Royal Ultimate (best for no limits on vehicle repairs)



Cooling System

Fuel System

Drive Axle



Electrical System

Air Conditioning


Seals & Gaskets

Wear and Tear

Hybrid Components

Differential Assembly



In addition to these plans, each administrator offers several others to choose from, with varying levels of coverage. You can view what each plan includes on the Complete Car website.

Optional add-ons

Some plans offered will have optional upgrades like:

  • Towing
  • Roadside assistance
  • Trip interruption

Other plans may include these benefits built in, along with other benefits like rental cars.

Plan exclusions

The vehicle protection plans offered by Complete Car do not cover routine maintenance such as oil changes. Other exclusions will vary based on the administrator and plan you choose, as each one is different.

Complete Car Plan Pricing

The prices, deductibles, and service fees will vary depending on the administrator you work with and the plan you choose. If you want to learn more about specific pricing, you will need to fill out the online form to request a free quote.

In this form, you’ll need to provide your name, email, phone number, state, Zip code, and vehicle information like make, model, year, and mileage. The company will then reach out to you to discuss a quote.

Pricing will generally depend on the make and model of your vehicle, as well as its age, mileage, and history. In most cases, companies won’t have set rates as pricing will depend on the specifics of each vehicle and driver.

How to File a Claim with Complete Car

Filing a claim with Complete Car is easy and can be done in 3 steps.

  1. The first step is to contact your roadside assistance provider or another company to get your vehicle to a repair facility of your choice (as long as it is certified by the National Institute for Automotive Service Excellence). Or drive your car yourself if it wasn’t a full breakdown.
  2. At the dealership/mechanic, contact the claims department and ensure the work that needs to be done is covered before any repair work gets done. If you don’t get approval first, the repair may not be authorized for payment.
  3. When approved, the mechanic will be able to complete the work that needs to be done. Once completed, your contract administrator will pay the facility directly. You will only need to pay your deductible and any charges that were not covered by your plan.

The repair times will vary depending on the mechanic or dealership you choose to work with, as well as the type of repairs your vehicle needs.

Is Complete Car Legit?

Complete Car has a 3.9/5 rating on Consumer Affairs, as well as an A+ rating from the Better Business Bureau.

Reviews are generally positive, with customers enjoying how easy it is to get started with Complete Car and how friendly and honest the support staff is. They also praise how easy its plans are to understand.

What’s Unique About Complete Car?

Complete Car is unique for a couple of reasons. First of all, it has no network limits and allows you to choose your favorite mechanic or dealership to work with. The company also has no limits on the amount of repairs that can be done.

Almost all makes and models, both foreign and domestic, can be covered by the company. With 14 different plans from 3 administrators, Complete Car provides you with plenty of choices to ensure you find the right coverage for your needs.

Many of these plans include things like towing, road assistance, car rentals, and trip interruption. Trip interruption protects you by reimbursing you for the parts of your trip you paid for but need to miss due to returning home early for one reason or another.

These are usually added to plans as upgrades with other providers but are built into some of the plans provided by Complete Car.

Help and Support

The company offers support over the phone and via email. Its hours for customer service are between 8 AM and 7 PM EST Monday to Friday.

Phone: 800-915-9350 for customer service

513-734-5903 for sales


There is a FAQ section on the site with a few general answers, as well as FAQ sections for each of the administrators the company works with. The site also contains a couple of blog posts, and a helpful glossary to get you familiar with the various terms used within the industry.

What about the Complete Car app?

Complete Car doesn’t provide a mobile app.

In Conclusion

Complete Car provides over 12 plans from 3 different administrators, so there is something for everyone. It operates across the country, has unlimited repairs, and getting a quote is quick and easy. The company has solid reviews, gives you the freedom to choose your own mechanic, and is worth considering if you are in need of a vehicle protection plan.

Get started now, visit Complete Car
By staff staff is comprised of freelance writers who write for the site
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